Terms & Conditions

Last updated: May 25, 2026

Organization

Montreal Tango Festival, produced by Tango Renaissance

Address

4475 Boulevard St. Laurent, Suite 200, Montreal, QC H2W 1Z8, Canada

Email

info@tangorenaissance.com

Website

montrealtangofestival.com

 

1. Introduction

This Privacy Policy explains how Montreal Tango Festival (“MTF,” “we,” “us,” or “our”), produced by Tango Renaissance, collects, uses, stores, shares, and protects personal information when you visit our website, subscribe to our newsletter, register for festival activities, purchase tickets or passes, contact us, or interact with us online.

By using our website or submitting personal information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through our website or forms.



2. Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

  • Contact information, such as your name, email address, phone number, and mailing address if provided.
  • Registration information, such as ticket, pass, workshop, milonga, partner, or participant selections.
  • Payment-related information, such as billing details and transaction records. Full credit card details are processed by third-party payment providers and are not stored by MTF on our own systems.
  • Newsletter and communication preferences, including whether you have opted in to receive festival updates and promotional emails.
  • Messages and inquiries you send to us through forms, email, or social media.
  • Accessibility or accommodation information that you voluntarily provide so we can respond to specific needs.
  • Website usage information, such as IP address, browser type, device information, pages visited, referring links, and cookie or analytics data.
  • Photos, videos, or media content captured at public festival activities or submitted to us voluntarily.

We aim to collect only the information reasonably necessary for the purposes described in this policy.



3. How We Use Personal Information

We may use personal information for the following purposes:

  • To process festival registrations, ticket purchases, pass purchases, workshop selections, and milonga registrations.
  • To send confirmations, receipts, registration details, schedule updates, and important festival information.
  • To manage participant lists, check-in, attendance, customer support, and festival operations.
  • To respond to questions, requests, and customer service inquiries.
  • To send newsletters, artist announcements, DJ announcements, program updates, special offers, and related festival communications when you have subscribed or otherwise provided consent.
  • To improve our website, registration process, marketing, and attendee experience.
  • To maintain records for accounting, administrative, legal, and security purposes.
  • To protect the safety, integrity, and security of our website, registration systems, attendees, staff, and organization.

 

4. Consent and Email Communications

When you subscribe to the MTF newsletter, register for the festival, or otherwise opt in to receive updates, we may send you electronic communications about Montreal Tango Festival, including registration news, program updates, artist announcements, special offers, and related Tango Renaissance festival information.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at info@montrealtangofestival.com. We will respect unsubscribe requests in accordance with applicable Canadian anti-spam requirements.

Transactional or service-related emails, such as registration confirmations, receipts, schedule changes, or important event notices, may still be sent when necessary to provide the services you requested.



5. Cookies, Analytics, and Website Technologies

Our website may use cookies, pixels, analytics tools, embedded content, and similar technologies to help the site function, understand visitor activity, measure marketing performance, and improve the user experience.

These technologies may collect information such as your browser type, device, IP address, pages visited, referral source, and interactions with our website. You can adjust your browser settings to block or limit cookies, although some website features may not function properly if cookies are disabled.



6. Payment Processing and Registration Platforms

Festival payments and registrations may be processed through third-party platforms, including payment processors, ticketing systems, form tools, or email marketing services. These providers may collect, process, and store personal information according to their own privacy policies and security practices.

MTF does not store full credit card numbers on its own systems. Please review the privacy policies of any third-party platforms used during checkout or registration.



7. Sharing Personal Information

We do not sell personal information. We may share limited personal information only when necessary for festival operations, legal compliance, or service delivery. This may include sharing information with:

  • Registration, ticketing, form, and payment service providers.
  • Email marketing and customer communication platforms.
  • Website hosting, analytics, security, and technical service providers.
  • Festival staff, volunteers, contractors, or check-in teams who need the information to support festival operations.
  • Professional advisors, accountants, insurers, or legal representatives when required.
  • Public authorities or other parties when required by law or necessary to protect rights, safety, or security.

Service providers are expected to use personal information only for the services they provide to us and to protect it using appropriate safeguards.

 

8. Storage and Transfers Outside Québec or Canada

Some of our service providers may store or process personal information outside Québec or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

Where applicable, we take reasonable steps to ensure that service providers protect personal information in a manner consistent with this Privacy Policy and applicable privacy requirements.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including festival administration, customer service, accounting, legal compliance, fraud prevention, security, and communication with subscribers who remain opted in.

When personal information is no longer required, we will delete, anonymize, or securely retain it only as required by law or legitimate administrative needs.

 

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No website, email system, registration platform, or internet transmission is completely secure. For that reason, we cannot guarantee absolute security, but we work to protect personal information using reasonable measures appropriate to the nature of the information.

 

11. Your Privacy Rights

Depending on applicable law, you may have the right to request access to personal information we hold about you, ask that inaccurate information be corrected, withdraw consent where applicable, unsubscribe from marketing communications, or request deletion of certain information where permitted by law.

To make a privacy request, please contact us at info@tangorenaissance.com. We may need to verify your identity before responding to certain requests.

 

12. Photography, Video, and Public Event Media

MTF may photograph or record public festival activities for documentation, archival, social media, marketing, and promotional purposes. Images or videos may include attendees in public event settings, such as milongas, performances, workshops, or general festival moments.

If you have concerns about being identifiable in festival media, please contact us before the festival at info@montrealtangofestival.com. We will make reasonable efforts to respect written requests, although we cannot guarantee exclusion from all crowd scenes, background images, public recordings, or third-party posts.

 

13. Third-Party Links

Our website may contain links to third-party websites, platforms, hotels, transportation services, social media pages, partners, payment providers, or other external resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before submitting personal information.

 

14. Children’s Privacy

Our website and festival communications are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children without appropriate consent. If

you believe a child has provided personal information to us, please contact us so we can review and address the matter.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, registration systems, legal requirements, or festival operations. The updated version will be posted on our website with a revised “Last updated” date.

 

16. Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Montreal Tango Festival
Produced by Tango Renaissance
4475 Boulevard St. Laurent, Suite 200
Montreal, QC H2W 1Z8
Canada
Email: info@tangorenaissance.com

 

End of Privacy Policy